4 out of 54 of 5Unverified experienceSupport and communication
Support helpful tha par thoda ruk-ruk ke communication hui
Support services ne dono achhe aur bure pehlu dikhaye. Telephonic support par general queries ka jawab milta tha, aur mere invoice aur payment issues clear ho gaye the smoothly. Lekin kabhi kabhi baar-baar wahi baat repeat karni parti thi aur aise moments mein waiting time bhi zyada tha, jo frustrating tha. Training material aur onboarding flow ke baare mein questions ka response sahi tha, par continuous smooth communication ki kami mehsoos hui. Agar response time aur interaction quality mein thoda sudhaar ho jaye, toh overall experience aur better ho sakta hai. Abhi ke liye, mujhe lagta hai ki support system balance karta hai positives aur negatives dono ko.