Support helpful tha par thoda aur responsive hona chahiye
Mujhe support ki taraf se jo assistance mila, wo generally positive tha. Jab bhi maine technical queries raise ki, toh waiting times kaafi reasonable the aur unhone patiently mera guidation kiya. Isme woh baat thodi achhi lagi ki mujhe baar baar apni problem ko repeat nahi karna pada, jo support mein kabhi kabhi kaafi time waste karti hai. Fir bhi, mujhe ek chhoti si dikkat yeh hui ki sometimes automatic updates ke baad mujhe apna database dobara sync karne mein thoda confusion hua aur support team se uske liye mujhe thoda wait karna pada. Onboarding ke dauran sab steps acha chal raha tha, lekin ye lagta hai ki thoda aur proactive communication helpful rahegi, especially jab koi update hota hai. Payment process bhi smooth tha par mujhe lagta hai ki invoices ki acceptance aur tracking thodi ziada quick hoti toh aur accha hota. Total mila ke mujhe yeh lagta hai ki service overall reliable hai lekin chhoti si improvements ki zarurat hai.