Support helpful tha par labels confusing lage
Main yeh kehna chahungi ki telephonic support se mujhe madad mili thi jab mujhe software ke features samajhna mushkil ho raha tha. Par jo wording aur labels diye gaye hain software mein, unka structure itna clear nahi tha jitna main expect karti thi. Support staff ne clearly explain kiya ki kaise dialer aur database features use karna hai, par jab main apne hisab se try karti hoon toh labels thoda confusing lagte hain, especially functions ke naam samajhne mein thodi der lagti hai. Main samajhti hoon ki agar labeling mein thoda sudhar ho sirf technical shabdon ko simple kar diya jaye, toh beginners ke liye ye zyada accessible hovenga. Overall communication acha tha, par main is baat se satisfied nahi thi ki software ke terms aur instructions mujhe jaldi na samajh aaye. Fir bhi support ne situation khaare ki aur mujhe guide kiya, isliye main 4 star dungi.