support helpful tha but thoda aur proactive hona chahiye tha
Mujhe lagta hai ki support team generally madadgar thi aur unhone jo problems handle karni thi, unhe timely address kiya tha. Phone pe baat karne mein clarity thi aur unhone priority assistance bhi provide kiya jiski wajah se file aur billing issues jaldi solve ho gaye. Lekin main sochti thi ki next time thodi zyada proactive guidance milegi, especially jab updates ke baad kuch naye features samajhne hote hain. Aisa laga ki mujhe khud hi follow up karna pada support ke saath clarify karne ke liye ki kya changes exactly huye hain. Agar notifications ya hints updates ke time better hote, toh overall experience aur smooth ho sakta tha. Main aage bhi iski madad loongi, par ye missing element feel hua jab mujhe process peek karni thi without direct response.