Support helpful tha but main khud kaafi cheezein samajh raha tha
Mujhe technical support lene ka experience overall thik tha. Jab maine contact kiya, to telephonic support team fairly quick response de rahi thi aur polite manner mein guide kar rahi thi. Lekin main khud bhi kaafi documentation padh kar solutions dhoondh raha tha, jo thoda time-consuming tha. Once, dialer mein jo minor glitch tha, usko solve karne mein support ne acha assist kiya, especially jab main exact problem bata paya. Lekin mujhe lagta hai ki kabhi kabhi support thoda zyada proactive ho sakta tha, jaise ki automated tips diye hote during onboarding. Ye cheez mujhe thodi confusing lagti thi kyunki mujhe lagta tha main zyada khud hi seekh raha hoon instead of guided approach. Fir bhi, jo help mili thi woh decent thi aur mujhe feel hua ki team wakefully apni help provide kar rahi thi.