Support helpful, par thoda timing fit nahi baithta
Main generally satisfied hoon telephonic support ke saath kyunki unka response kaafi quick tha aur queries ko samajhne mein professional lage. Lekin mera kaam mostly late evening tak hota hai, aur thoda issue ye hua ki kabhi kabhi jo support hours hain, wo mere kaam ke time ke bilkul sath nahi milte. Training aur software updates ke bawajood, jab main assistance ki zaroorat thi, to timing mismatch ki wajah se delay hua. Agar working hours thoda flexible hote to main zyada satisfied feel karti, kyunki software ka use aur database management bohot achha hai. Dialer aur calling tools smoothly chal rahe hain aur main payment process mein koi issue nahi payi, par agar support time mere kaam ke hours se suit karta to overall experience aur bhi better hota. Aksar main raat ko kaam kar rahi hoti hoon, to wo additional help is waqt mile toh usefull rahega.