4 out of 54 of 5Verified purchaseSupport and communication
Support helpful, par thoda late tha response
Mujhe support team se baat karne me thoda waqt laga kyunki jab maine pehla sawaal poocha, toh unka jawab turant nahi mila. Wo batate tha ki software use karne ke liye database ko kaise maintain karna hai, jo ki important tha mere workflow ke liye. Phone par assistance mila achha tha, lekin kabhi-kabhi explanations thoda technical lagte the aur mujhe extra samajhna padta tha, jo ki inconvenient raha. Onboarding process theek tha, lekin mujhe thodi aur clarity ki zarurat thi step by step ki wajah se. Dialer tool acchi tarah se work karta tha lekin jab update aata tha, kabhi kabhi changes ke baare me jaldi pata nahi chalta tha. Isliye overall experience acha tha, par response time improve ho toh better rahega.