support helpful nahi tha, agle time mujhe khud samajhna hoga
Main expect kar raha tha ki sales aur pre-purchase mein help milegi itni ki main aage kisi bhi step mein asaani se assist kar paunga, par aisa hua nahi. Call pe details clarify karne ke liye unhone basic information di, par jo mujhe chahiye tha wo comprehensive guidance nahi mili. Sign-up to ho gaya aur payment ki process clear thi, lekin software ka interface complex lagta tha aur training materials mujhe wo clarity nahi diye, jo initially chahiye hoti hai. Database aur calling tools ka use samajhane mein thoda wrench aaya, aur support mein baar baar wait karna padta tha. Mujhe lagta hai ki main agli baar bina zyada support ke bhi koshish karunga kyunki yeh system zyada intuitive nahi bana. Invoicing mein jo automatic updates hain, wo thik hain aur billing process mein koi major dikkat nahi thi. Par sales ke dauraan jo basic orientation hona chahiye tha wo missing tha, toh main nahi samajhta ki main assistance ke bina bina jaldi seekh paunga. Overall, mujhe lagta hai mujhe agla time khud jyada effort lagana padega.