Support helpful enough but clarity still thodi kam lagi

Support helpful enough but clarity still thodi kam lagi

Main ne support se baat ki jab mujhe onboarding mein dikkat aayi thi, aur generally wo thoda helpful tha. Lekin mujhe lagta hai ki communication poori tarah clear nahi thi. Bahut baar mujhe khud samajhna pada ki kaunse features automatic updates ke through aane wale hain. Support team ne mujhe guide kiya, par jo confidence main expect kar raha tha woh utna nahi mila. Dialer aur calling tools ki basic functioning theek thi, par main thoda hesitant ho gaya tha ki kya main correct process follow kar raha hoon ya nahi. Overall, main thoda better guidance ki ummeed karta tha, kuch cheezein easy nahi huyi thi.