Support helpful but next time might manage solo
When I was deciding to use WFHI software, the sales and pre-purchase process was fairly straightforward, and at one point it really clicked for me during a demo where the trainer patiently showed the calling tools and database function together. This helped me understand how the platform might integrate with my workflow. The explanations were clear, but I did need to ask a few additional questions through emails afterwards to clear some doubts around updates and user management. The responses were prompt but occasionally a bit brief, which meant I had to follow up once or twice. That is my small reservation—I wonder if for a future purchase or upgrade I might be able to navigate things without needing that extra help. For now, I appreciate the guidance I received though, which set me up well initially. While I don’t expect to need as much assistance next time, I will consider reaching out again if something isn’t clear.