Skip to main content

WFHI review

Support helpful but had to figure out most myself

4 out of 54 of 5Unverified experienceSupport and communication

Support helpful but had to figure out most myself

The telephonic support was responsive when I needed it, but I found myself navigating many aspects of the software on my own. For example, setting up the database feature and configuring the dialer required quite a bit of trial and error before I was fully comfortable. Although the automatic updates installed themselves without issues, I had to read through several guides to understand the changes they introduced. The invoicing and payment system was clear, yet I still needed to double-check a few details without immediate help. Overall, the support was there in the background, but much of the learning and problem-solving was up to me.

Ashok GargTelangana, IndiaExperience: Published:
About this verification label

Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Read the review policy