Support helpful but had to figure out most myself
The telephonic support was responsive when I needed it, but I found myself navigating many aspects of the software on my own. For example, setting up the database feature and configuring the dialer required quite a bit of trial and error before I was fully comfortable. Although the automatic updates installed themselves without issues, I had to read through several guides to understand the changes they introduced. The invoicing and payment system was clear, yet I still needed to double-check a few details without immediate help. Overall, the support was there in the background, but much of the learning and problem-solving was up to me.