Support helped me through, but not always instantly
My first interaction with WFHI's support was positive, and I appreciated how committed the team was to resolving my queries. They were generally very responsive, answering calls and emails within reasonable timeframes, which is comforting when dealing with new software. However, there were moments when the response was slower than I expected, especially during busy hours, which made me hesitant initially. It wasn’t perfect, but the support team’s patience and clear explanations helped me get over the initial hurdles. The clarity in communication was what made it click for me — once I felt supported, I was able to fully utilize the training and software features. So, their assistance was reliable overall, with just minor room for improvement in speed during peak times.