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WFHI review

Support helped me just when I wasn’t sure what to do next

5 out of 55 of 5Verified customerSupport and communication

Support helped me just when I wasn’t sure what to do next

I remember feeling a bit stuck during the middle of my setup when a few features, especially the dialer settings and database updates, didn’t behave as I expected. I called the telephonic support, unsure of what kind of help I’d get. The person on the other end patiently listened and walked me through the steps in a clear way. That moment really clicked for me because it was more of a guided conversation than a script. After that, I felt confident using the software and went on to explore the training materials with more ease. The signing up and payment process before all this was straightforward, so I had no issues there. Would I need help again? Probably, but I feel assured the support will be available, understanding, and quick. It made the whole learning curve much more manageable and satisfying.

Tejal SrinivasanAssam, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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