4 out of 54 of 5Unverified experienceSupport and communication
Support helped me get going, though not super fast
I was surprised by how the support handled my initial questions. When I contacted them after sign-up, it took a couple of calls before I felt fully ready to use the software confidently. The telephonic assistance was friendly and detailed, walking me through setting up the database and dialer step-by-step. Initially, I thought onboarding would be instantaneous, but the process required patience and a few follow-ups. The training covered the basics, but practical use needed guidance from support. Overall, the communication was clear and constructive, but I’d hoped for quicker responses so I could start without much waiting. The updates after onboarding helped prevent issues that could have slowed me down further.