Support Helped Me Find What I Needed
When I first signed up, I struggled a bit to locate some of the menu options, especially the database features. But after reaching out to telephonic support, I was pointed directly to the precise section I needed. That single interaction made it much easier to navigate afterward, and I’m grateful for that assist. Beyond that instance, I’ve also seen regular automatic updates that improved the calling tools and dialer interface. The updates come quietly without interrupting my workflow, which I appreciate. It seems the onboarding flow tries to anticipate what most users will look for early, but I found some steps could be made more intuitive. Also, while the training videos are informative, I felt the pace could be adjusted for complete beginners like myself. Overall though, I manage my daily remote workflow fairly smoothly with this software, and the payment and invoicing were pretty straightforward to handle. I would recommend it but suggest they streamline the initial navigation a little more to fully polish the experience.