Support helped in part but left me a bit unsure overall
The telephonic support experience left me with mixed feelings. At one point, I called them during a frustrating moment when my call dialer was not functioning correctly, and the support was able to calmly guide me through resetting it, which was very helpful. I felt a bit relieved afterward, confident that this particular issue was solved. However, outside of that specific incident, I wasn’t sure how consistent the support would be for other types of problems because responses to emails and chat messages took longer or were less clear. The communication flow sometimes felt vague, and instructions varied a bit depending on who assisted me. While I appreciated the helpful moment in the call, the lack of broader clarity meant that I was cautiously optimistic rather than fully confident by the end of the training and initial use period. Overall, the experience had positive points but didn’t fully build my trust yet.