3 out of 53 of 5Verified purchaseSupport and communication
Support helped but the waiting got long
So I called the support line a couple of times while trying to get the dialer and database features running smoothly. They were polite and knew their stuff, which was great, but honestly, I found myself repeating my issue more than once, and sometimes it felt like being stuck on hold for longer than necessary. The communication did get the problem resolved overall, but the waiting and repetition meant the process took more time than expected. On the plus side, the automatic updates seemed to help fix glitches I’d noticed in the software during my first few days. It’s a mixed bag – the help was ultimately useful, yet it could definitely be streamlined to make the support experience less tedious.