3 out of 53 of 5Verified purchaseSupport and communication
Support helped but steps could be ordered better
The support from WFHI was generally helpful, guiding me through setup and troubleshooting fairly well. They answered queries and provided instructions clearly though at times the sequence felt a bit out of order. For example, I was asked to do steps that seemed complicated before simpler fixes were suggested. That caused a little extra effort on my part to keep track and question the process. Nonetheless, the communication was patient and polite throughout the calls. I just think if the support team follows a more logical stepwise approach, new users would find it less confusing. So, while the effort I put in was moderately high, the final help made it worthwhile with only a small reservation about order of guidance.