Support helped but moments of delay were obvious
When things first went wrong with the dialer setup, I was a bit frustrated but the support team handled it fairly well. The moment it clicked for me was after a phone call with a support agent who clearly explained some troubleshooting steps. That cleared up confusion and the problem got fixed. Still, it wasn’t a lightning-fast turnaround — the fix took a day longer than I expected, which was annoying when I needed to get back to work quickly. Despite that, the support didn’t drop the ball; they stayed reachable and communicated regularly. It was definitely surface-level competent but not impressively swift. If something minor breaks, you might have to wait a bit before resolution. It worked out okay, but I wouldn’t call the support experience perfect by any means. Reliable, yes, but not instant or miraculous. For that reason I’d give four stars rather than five.