Support helped but kaafi baar wait karna pada
Mujhe lagta hai ki support team ne mera kaam leta tha, par baar-baar mujhe hold par rakhna pada jab main unse baat kar rahi thi. Har baar communication mein thodi der lagti thi, especially jab mujhe software ke dialer feature mein problem samajhni thi. Wording aur label clear nahi honi ki wajah se mujhe baar-baar samjhana pada apni baat. Haan, ek acha point tha ki jo training thi woh use case ke hisaab se toh kaam karti thi. Jumla sign-up aur payment process theek tha, invoices time par milte rahe. Lekin mujhe lagta hai ki thoda aur efficient aur fast communication hona chahiye, warna productivity affect hoti hai. Automatic updates pe kabhi issue nahi aaya, par jo repeated waiting thi support ke saath usse frustration bhi thi. Software basics fulfill toh karti hai, par user experience mein bahut jagah improve karna chahiye.