Support helped but I might still need help later
The telephonic support and priority assistance I received were generally helpful during the onboarding and initial software setup. They answered my questions with patience and made sure I understood each step, especially in using the calling tools and the dialer effectively. The invoicing and payment process was also explained clearly, which made the whole sign-up smoother than I expected. On the other hand, I do have a small reservation because some of the technical troubleshooting needed me to follow up twice before issues were fully resolved. Because of that, I am unsure if in the future, when more complex updates come in automatically, I won’t need to reach out again for help. Overall, though, I am pleased with the communication and feel comfortable contacting support without hesitation when required.