Support helped but got me started only after some delay
I was hoping to get started quickly with the software, but it took a bit longer than I expected. The initial setup, including connecting the dialer and configuring the database, had some bumps. I reached out to the support team a couple of times, and while they were helpful, it wasn’t an immediate fix. Waiting for responses and troubleshooting took some time, which made me wonder if the onboarding process could be quicker overall. The training materials were useful but required focus to get through, especially understanding the calling tools properly. Payment and signing up were straightforward though, without much hassle. I suppose it’s normal to have some learning curve with such tools, but I did anticipate a smoother run. On the plus side, once I got the hang of automatic updates and database syncing, things improved. So in the end, I’d say the experience was okay, not too bad, but not perfect either. I might need support assistance again next time, given how things went the first time around.