Support helped a lot but sales info could’ve been clearer
Signing up was pretty straightforward, and I didn’t have too many issues with the invoicing and payment part, which was a relief. The part that stood out most was definitely how the sales team handled my pre-purchase questions—they were friendly and answered everything promptly. Still, there were some aspects of the software features they could have explained better upfront, especially around the calling tools and the database integration. That left me having to ping support a couple of times after onboarding, which was mostly fine because they were helpful, but I kind of wished I didn’t have to. I think next time I might reach out for assistance earlier just so I don’t miss out on anything important they don’t mention in sales. Overall, the process was smooth enough but could be improved with slightly clearer sales info, especially for first-time users like me who want to understand all features right away.