Support handled my database syncing well but not invoicing
I’ve had to call WFHI support a couple of times now, and honestly, I’m on the fence about it. When it came to syncing my database through their tools, the support team was pretty responsive and helped me troubleshoot what I needed without much hassle. I appreciated the clear instructions and calm patience on the calls. But on the other hand, when I faced issues related to invoicing — particularly generating and understanding the invoice breakdown — the response was slower and less helpful. It left me feeling like this part could have been handled with better clarity. So yes, I might need their help again depending on what I’m working on, especially if billing questions come up. It’s not that they’re bad support, but there’s definitely room for improvement, and I’m a bit weary of repeating myself if problems persist.