3 out of 53 of 5Verified customerSupport and communication
Support handled issues with mixed success
When things went wrong with the WFHI software, the support team was generally reachable and willing to assist, which I appreciated. They responded to my calls and were polite throughout the communication. However, on some occasions, the support was slow to completely resolve technical glitches related to the dialer and database sync. The training materials provided upfront were good but could have better prepared me for potential issues. The invoicing and payment processes were handled smoothly, which helped reduce related stress. My overall verdict is that while support demonstrated effort and courtesy, a faster resolution timeline would improve the experience significantly for users who depend on the software consistently.