4 out of 54 of 5Verified purchaseSupport and communication
Support handled a tricky update well
A little while after using the software, I ran into an issue caused by a recent automatic update that changed how the database synced with my calling tools. I contacted support via phone, and what stood out was their patience in guiding me through the troubleshooting step by step. They took time to explain what might have gone wrong and didn’t rush me, which really helped calm any frustration. The follow-up was prompt and ensured that everything was restored properly. Reflecting on this, the support system really did what was needed when things went out of the ordinary, even if it took a bit of time.