Support hamare kaam ke hours ke hisaab se match nahi karta
Maine observe kiya ki telephonic support mainly day time available hai jab hum log actively kaam kar rahe hote hain. Hamare team ke kaam ke hours flexible hai, aur bahut baar support milne ke liye wait karna padta hai jab tak office hours open nahi hote. Automatic updates timely toh aate hain, par agar koi issue ho toh uske liye turant support nahi mil pata. Database aur calling tools solid lagte hain, lekin jab problem aaye toh unka solution lene ki timing hamare kaam schedule ke hisaab se suit nahi karta. Training material toh accessible hai, par practical queries ke liye available support limitation ke wajah se straight solution dena mushkil ho jata hai. Sign-up aur payment process change karne mein support helpful nahi hota is timing mismatch ki wajah se. Ek cheez jo sahi lagi woh hai ki software automatic updates ke saath kaafi consistent rehta hai, par support ke timing hamare kaam ke hours ke liye zyada upyogi nahi hai.