Support had its ups and downs, waiting was a bit much sometimes
Hey, just wanted to share how my experience with WFHI support went. On the plus side, when I reached out, the people were generally helpful and tried to get to the root of my issues, which I appreciated. But honestly, the downside was that sometimes I had to repeat myself a few times because the first person I spoke to didn’t have the full info or grip on the problem. And the waiting time could get a bit annoying, especially when quick fixes were needed. There were moments I felt the follow-up wasn’t as prompt as I hoped. Still, most issues did get resolved eventually, so overall it was decent. The back and forth felt like a mixed bag — good willingness alongside the occasional frustrating delays or repetition. I’d say it’s fine if you’re patient enough but not the fastest support I’ve seen, which is a bit of a letdown.