When I first started using the WFHI software, there was a moment where I had to figure out on my own

When I first started using the WFHI software, there was a moment where I had to figure out on my own

When I first started using the WFHI software, there was a moment where I had to figure out on my own how to integrate the dialer with my existing contacts. The instructions weren't very clear for that particular step, which was a bit frustrating. However, once I got past that, the telephonic support was somewhat helpful and patient with general questions. For most parts, I found myself navigating features on my own without much hand-holding or detailed guidance after the initial training. It felt like the support team was reachable but not always proactive in providing detailed walkthroughs. So while I appreciate the availability of assistance, I also noticed that a lot of aspects required trial and error to fully grasp.