1 out of 51 of 5Verified purchaseSupport and communication
Support had its moments, par confidence fail hui
Mai pehle soch rahi thi ki support team meri sab queries achhi tarah address karegi, par mujhe lagta hai communication mein kuch clarity nahi thi. Jab maine call kiya, toh response thoda slow aur confused lag raha tha. Training sessions mein bhi, kuch instructions theek se samajh nahi aayi, jo mera frustration badha diya. Ek achhi baat ye thi ki invoice process smooth laga aur software ke automatic updates theek se aaye, lekin fir bhi overall experience ne mujhe confident nahi banaya. Main soch rahi thi ki thoda aur clarity hogi support mein, par mujhe lagta hai abhi bhi dikkat rahegi agar phir se kuch help chahiye hui toh.