Support had its moments but mostly slow and repetitive
Calling the support line often felt like a trial of patience. Every time I reached out, I found myself repeating the same information over and over to different people, which was frustrating. The telephonic assistance sometimes made me wait way too long on the line, and the replies weren’t always clear or immediate. However, I must admit that the representatives eventually did guide me through the setup for the calling tools, which was somewhat helpful. Still, this came after significant delays and multiple calls which made the whole experience draining. The software itself seems fine, but the communication side took away a lot of the ease I expected from the onboarding and updates. Waiting for support responses was the biggest hassle more than anything else, making smooth workflow difficult.