2 out of 52 of 5Verified customerSupport and communication
Support had helpful elements but left me a bit unsure
My experience with WFHI’s support was a mix of some helpful and some disappointing moments. The team was polite and tried to assist with software setup questions, which I appreciated. However, the answers were often vague, and I was left unsure about certain technical details after calls. The automated updates were a positive, ensuring the system stayed current, but when I did face glitches, support didn’t always have quick solutions. Despite this, their willingness to help gave me some confidence in their service. Still, I wish they’d provide clearer guidance to avoid second-guessing. Overall, I neither felt fully supported nor completely in the dark, so it was a somewhat neutral experience.