Support had good response but slow to fix the real issues
Initially, I appreciated that support answered my call quickly and listened patiently to my problems with the dialer tool. However, when the technical issues began disrupting my workflow, it took several calls and a long wait before any meaningful solution was offered. While the telephonic assistance was polite and tried to guide me through troubleshooting steps, the lack of immediate fixes meant that progress was stalled. On the other hand, I must admit the invoicing and payment process worked without problems and was easy to navigate. The sign-up was straightforward as well. Still, the overall handling of errors felt slow and sometimes repetitive, with support repeating instructions I had already followed. It seemed their solutions were limited, and automatic updates without prior notice sometimes caused issues rather than improvements. So while there were some functional parts, the way problems were addressed could definitely be better in terms of speed and effectiveness.