Support guides well, little help needed
What really stood out to me was how comprehensive the training was without needing a lot of extra support calls. Most features of the software like managing the dialer and updating the database are explained clearly in the user manuals and video sessions. I had to figure out a few things independently, but that's expected since the software covers a wide range of functions. Automatic updates roll out smoothly in the background and don't disrupt workflow. When I did call support for some questions, they were prompt and to the point. The sign-up and invoicing processes also worked without any glitches, which made setting up easier. Overall, it’s a very user-friendly system that empowers users to resolve most issues without too much handholding. That’s the one feature I really appreciated, the balance between detailed training and user independence.