5 out of 55 of 5Verified purchaseSupport and communication
Support got my issues sorted quickly with no fuss
I had to reach out to their telephonic support a couple of times, and each time it was clear and straightforward. The assistants didn’t waste time and helped me find exactly what I was looking for in the software, like how to navigate the database and manage updates. The conversations were practical, not scripted, which I appreciated. If I had to explain it to a friend, I’d say the support team really does what it promises—they get you unstuck without any extra hassle. It made using the software feel a bit less intimidating overall, especially with those quick phone calls.