Support got me started quickly but missed detailed follow-up
I found the support team to be quite efficient in helping me get up and running with the WFHI platform. Once I signed up and started the onboarding, I was impressed by how promptly they guided me through the initial stages; it didn’t feel like it took long at all. The telephonic support was patient and answered basic questions clearly enough, which I appreciated. Their explanations about the dialer and calling tools helped me avoid early confusion, and the database feature felt intuitive when setting up workflows. However, one thing I felt was missing was a more detailed follow-up or continued check-in after the initial setup. It could have been helpful if someone had circled back with tips or insights about new updates or more advanced features. So while the experience was positive overall, I think the service would be stronger if the communication was a little more ongoing rather than ending soon after the first chats.