Support got me started quickly, but initial setup took time
The telephonic support was prompt once I reached out, which helped me get going with the software fairly quickly. There was a bit of a delay in my overall setup time because onboarding required multiple detailed steps, including configuring the dialer and database features properly. While support guided me through these steps patiently, the process itself was somewhat lengthy and required significant input on my part. On the positive side, the sign-up, invoicing, and payment procedures were handled efficiently, with clear invoices and straightforward payments. So while the initial setup was longer than I hoped, the quality of support was definitely a plus. The back and forth took time but ensured everything was working correctly before I started full use. In summary, support and administrative processes balanced out the longer preparation time, making it a fair experience overall.