5 out of 55 of 5Unverified experienceSupport and communication
Support got me started, but onboarding felt lengthy
You were helpful in getting me started quickly once I signed up, which I genuinely appreciate as the initial steps were easier than I feared. The telephonic support was responsive and addressed my questions precisely when I needed help. On the downside, the onboarding process was a bit long and repetitive at times, slowing down my full familiarity with the calling tools and database features. I wish the training could have been condensed or more customized to save time. Still, the balance you offered between support and learning was acceptable, and I feel set up well enough to manage the software efficiently going forward.