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WFHI review

Support got me mostly sorted, but one thing nagged

4 out of 54 of 5Verified customerSupport and communication

Support got me mostly sorted, but one thing nagged

The telephonic support I found generally hands-on and mostly calm, which really helped me when I was getting used to the call dialer and checking data inputs on the database feature. They answered clearly and stuck with me throughout the day as I set up my workflow with the automatic updates keeping everything current. I felt almost confident by the end of it all, except in one minor detail: the sign-up and invoicing part didn't feel as smooth as the rest. I kept wondering about payment confirmation details that weren't immediately visible in my dashboard. This little hiccup threw me off balance briefly, and I think it could be refined. All in all, I think the workflow and the way support communicated made me feel I could keep going, which is what really matters. So I’m sticking with it but hope that part gets fixed soon.

Damini ManeHaryana, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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