Support good to start, not as steady later
Hey friend, so I gotta say the support at first was pretty great. When I was just setting up, I got a lot of help through calls and messages, and that made the onboarding smooth and less stressful. They really explained how to use the dialer and the database stuff so I could get started right. But after that initial phase, it seemed like the support wasn’t as steady. I mean, I still got answers, but it felt kinda one-off rather than ongoing. Maybe that’s normal? It’s just that sometimes when I reached out for follow up on updates or calling tools, responses took longer or felt less detailed. So, I’m left thinking the setup support was really solid, but the continuing assistance could use some improvement. Still, it’s not completely bad — I managed okay and the automatic updates usually just happened in the background without needing to bother anyone. Hoping the team gets a bit more on top of follow-ups going forward.