Support good for setup but less helpful ongoing

Support good for setup but less helpful ongoing

I found that the telephonic support was very helpful during the initial setup phase, providing clear instructions and assistance on how to use the dialer and database features. However, after the initial setup, the ongoing support seemed less proactive. Most of the follow-up queries I had required me to reach out again, as they did not offer much continuous guidance. This approach might suit users who are comfortable troubleshooting on their own once the basics are covered but could be frustrating for those who expect regular ongoing assistance. The setup process overall was smooth with good communication, but continual support was somewhat limited compared to what I had hoped for.