Support good but thodi jagah mehnat lagti hai
Main training karte waqt aur onboarding me thoda confuse hui thi. Support team se maine phone pe baat ki aur unhone kaafi help kiya, par kuch cheezein aisi thi jo mujhe khud samajhni padi, jaise software ke kuch features ko kaise maximise karna hai apne workflow ke liye. Kabhi kabhi lagta tha ki direct guidance thoda zyada milni chahiye thi, especially jab main dialer ya database feature setup kar rahi thi. Lekin overall, communication easily accessible thi agar main call karti thi ya help request bhejti thi. Mujhe ye pasand aaya ki updates automatic aate hain aur zyada interruption nahi hote. Payment aur invoice system bhi straightforward tha, isme koi problem nahi thi. Jahan support ne mujhe confident feel karaya, wahan thoda improvement chahiye ki detailed instructions aur quick assistance dono balanced rahe. Mujhe lagta hai ki agar main khud se zyada seekh sakti thi, toh wo positive hoga, but fir bhi mujhe support dene wale log helpful lage. Toh samjho, thoda balance hai between self-effort aur team help, par jadatar positive experience raha mera.