Support generally fits my work hours, but with some limits
The support system WFHI provides is fairly aligned with my work hours, which usually span early mornings and late evenings. They offer telephonic assistance which I appreciated, since it allowed me to get help during my active periods. However, sometimes I noticed there were delays in getting through, likely due to high demand. The priority assistance is a good feature, but I think it could be extended to better cover late nights. On balance, the training materials and the team availability generally matched my schedule well enough that I could access timely help when I needed it most. Invoicing and sign-up proceeded without issues during my logged hours, which was another plus. So if you work within typical daylight hours, the support should meet your needs, but those with less conventional timings might experience some delay.