Support generally acha tha, parem kabhi thoda slow
Mujhe sales team ki baat cheet karne ka mauka mila, aur unka approach tujhe friendly lagta hai. Wo jo pehle sawal karte hain usse lagta hai wo samajhne ki koshish kar rahe hain customer ki problems ko, jo ki main appreciate karta hoon. Par kabhi kabhi response time thoda unpredictable hota hai; matlab ek baar se efficient reply milta hai, aur kisi baar lagta hai ki thoda wait karna padta hai. Unka training aur software options ke baare mein batana toh clearly karti hai team, par main expect karta tha ki invoice aur payment details mein thoda aur clarity dikhani chahiye. Mujhe lagta hai ki yeh cheezein thodi aur streamlined ho sakti hain taaki confusion kam ho. Sales ke doraan business model achha samjhaya gaya, aur unhone bataya ki software aur support ke terms kya hain. Mujhe laga ki overall clear communication rahega, lekin kabhi kabhi communication delay ne thoda frustration diya. Par jo response mila, wo timely tha aur helpful jis hisaab se main baat karta toh main recommend bhi karunga, bas ye thoda aur responsive ho jaye toh perfect hota. Agar apne friend se kehna ho toh main kahunga ki ye thoda promising service hai par patience rakhna jaruri hoga kabhi-kabhi.