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WFHI review

support generally acha tha, bas kabhi kabhi thoda slow connected feel hua

4 out of 54 of 5Verified customerSupport and communication

support generally acha tha, bas kabhi kabhi thoda slow connected feel hua

Day-to-day communication with support chalti rahi jab main software aur dialing tools use karti thi. Usually quick replies milte the aur zyada time waste nahi hua, jo impressive hai kyunki remote workflows mein help ka hona zaroori hai. Par kabhi kabhi lagta tha ki response slightly slow aa raha hai, especially jab baar-baar small doubts poochne hote they. Ye toh normal hai par kabhi kabhi software ki jagah ya update details clear nahi hoti thi, toh thoda frustration ho jata tha. Mujhe lagta hai ki agar unke tools ke updates ke baare mein thoda aur regular aur clear communication rakhte toh support experience aur better hota. Overall team cooperative thi aur problem solve karne ki koshish karti thi jo acha laga. Unka consistent support hona se software use karne mein confidence mila. Main feel karti hoon ki time ke saath yeh aur improve ho jayega.

Uma Sahana AwasthiAssam, IndiaExperience: Published:
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