Support gave me mixed feelings
Initially, reaching out to your telephonic support felt quite reassuring as the team was patient and attentive while I explained the challenges I was facing with the dialer feature. However, as the calls continued over a week, some of the answers I received seemed inconsistent, which made me question whether the issues were fully understood. That said, the training materials provided did cover most of the basics well, helping me feel more confident about using the software on my own. By the end of our interactions, I felt moderately confident but still somewhat hesitant when it came to troubleshooting on my own, especially with integrating the database feature effectively. Overall, the support and communication were decent but could be clearer and more technically focused to help users like me rely less on repeated calls. So to sum it up, I’m not entirely sure yet how comfortably I can handle future obstacles without assistance, which tempers my overall impression.