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WFHI review

Support full set hai, bas thoda time lagta hai

4 out of 54 of 5Unverified experienceSupport and communication

Support full set hai, bas thoda time lagta hai

Pichle software se comparison mein, WFHI ka telephonic support theek-thaak perform karta hai par thoda slow lagta tha kabhi kabhi. Mujhe lagta tha ki jo queries hain, unka jawab jyada tezi se mil sakta tha. Update ke baad kuch changes aaye, jinka mujhe pehle se itna idea nahi tha, toh thoda confusion hua but overall, baat-cheet ke dauran staff supportive tha. Onboarding bhi samajhne mein asaan tha, aur training ka flow straightforward tha. Dialer system use karne mein kuch chhoti dikkat aayi, par wo bhi manageable thi with support ki help se. Jo database feature hai, wo thoda complex lagta hai initial stage mein, par pracitce karte-karte acha lagta hai. Billing process clear tha aur invoices time pe milte rahe, jo kaafi important hai. Overall, main keh sakta hoon ki agar tumhe patience rakhn hai toh ye tools wohi kamaal ke results de sakte hain jo tum chahte ho. Main ek baar phir se dekhunga ki thoda faster response kaise mil sakta hai to improve experience.

Sudhir KolheArunachal Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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