Support frustrating tha, zyada samajhna pada khud
Mujhe lagta hai support experience theek nahi raha hai, kyu ki mujhe zyada cheezein khud hi samajhni padhi thi without clear guidance. Jab main support ko call karti to mujhe correct answers milne mein time lagta tha aur kabhi kabhi response vague lagta tha. Isse mujhe software ke calling tools aur dialer ke operation mein confusion hui, aur updates ke baare mein bhi koi clear bataya nahi gaya. Onboarding ke time se hi lag raha tha ki mujhe jyada khud se try karna padega jo thoda frustrating tha. Payment and invoicing the thik thi but support ki wajah se overall impression weak hua. Agar better communication aur clearer guidance hoti support mein toh better hota. Expected tha ki thoda help mile during day to day use, par mujhe lagta hai ki mujhe adhik self learning karni padi.