Support follow-up bahut slow thi and delays bade disappointing the
Maine training ke during jab kuch confusion hui unke onboarding software mein, mainne support team se contact kiya tha. Unfortunately, mujhe timely response nahi mila, jo bahut hi irritating tha. Bar bar calls karne ke baad bhi mujhe proper guidance nahi mili, aur problem solve hone mein bahut waqt waste hua. Automatic updates ke baare mein bhi proper information nahi di gai thi, jisse mera workflow disrupt hua. Invoicing aur sign-up process mein bhi thodi clarity ki kami thi, jiski wajah se main kaafi confused ho gayi thi. Overall, mujhe lagta hai ki support team ki responsiveness aur communication better hone chahiye thi for smoother experience. Main yeh expect karti thi ki kisi bhi technical issue pe efficient aur quick assistance mile, par yeh experience mera bahut disappointing tha, aur mujhe laga ki training aur onboarding pe zyada dhyaan diya jana chahiye.