Support folks were quick but a tiny hiccup with login
So, I started using the WFHI software last week, and honestly, the support team was pretty quick to respond whenever I hit a snag. For instance, there was this brief issue with my access on day one—I couldn't log in despite having the right credentials. I messaged them, and within a short time, I got a detailed reply walking me through the steps to reset and gain access. The onboarding flow itself was smooth enough; the system guided me through setup in a way that wasn’t overwhelming. The calling tools integrated effortlessly too, making remote workflows more manageable. The only slight downside was that the automatic updates occasionally interrupted my sessions unexpectedly, which meant I had to pause mid-task. But since these updates are meant to keep things running smoothly, I can live with it. Invoice and payment process was straightforward, with clear steps and confirmations via email. Overall, the interaction with the support people left me feeling confident that whenever I need help, their response will be prompt and to the point. Just a little heads-up on those update interruptions would make it perfect.